Privacy Policy

Last updated: March 22, 2022

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Privacy Policy

Asknavigator runs and handles its Service through the web at (described here as “Asknavigator”, “Website“, “We“, “Us“, “Our“) and also with our mobile application ‘Asknavigator– Dispatching Happiness’ (described here as “Application“). Asknavigator is an online referral site or platform whereby Users (referred to here as “Service Individual”) can make use of the services (referred to herein as “Service”) offered on the Internet site from third-party service providers (referred to here as “Provider”).


We need all the individuals of our Site (collectively referred to here, for this Personal privacy Plan, as “Customer“, “You“, “Your“) to provide some info (as defined below) to be able to offer or utilise the needed Providers. We understand as well as appreciate your privacy. For this reason, we have laid out a Personal privacy Plan (described herein as “Policy“) to discuss to you carefully the following: 

  • What Info we accumulate from you 
  • How do we mean to use and share those details Just 
  • how you can take care of, accessibility as well as update your Info 
  • How you can regulate how we utilise or share your details 
  • Exactly how we protect and safeguard your Information stored by us

By utilising or communicating on our Internet site in any way, or by sending your Info on our Internet site, you agree to the terms and arrangements outlined in this Policy as well as expressly consent to the collection, usage as well as disclosure of your details, as explained in this Policy. If you do not agree to the Regards to this Policy, please terminate making use of or accessing the Site, App and its Services. 

What info will we receive/collect from you?

 Asknavigator requires you to provide some directly recognisable details (” Personal Info”) to use, make use of, and use the Services through our Site. The points we accumulate from you, which might be entirely or partly available to other Customers of the Internet site, relies on the purpose of your communication with Asknavigator. 

In addition to such Personal Information, there may be various kinds of information which we might collect regarding your use our Web site and Providers. Also, frequency of your sees to our Site in addition to other Info about the same (” Tracking Info“) for Site Analytics and also Advertisement Networks (as clarified below), to aid in evaluating the pertinent advertisements that should be targeted to Customers as well as various other objectives as explained in this Policy.

1. Personal Information

Service Provider

Asknavigator calls for Service Providers to create a separate account or Profile (” Profile“) on the Site to be able to: 

  • Usage or accessibility of the Site and Application; 
  • Show details concerning on your own and your Company for Service Users to see as well as make use your Services; 
  • Respond to Service User Demands; 
  • Get In Touch With Service Users to whom we refer your business; 
  • Deal or supply the Services requested by Service Users; 

While creating your profile, you need to offer us your details such as 

  • Your Full Name; 
  • Organisation or Company Name; 
  • Firm Web site; 
  • Phone Number;
  • Email Address; 

We might gather information regarding your website, from your internet site’s ‘About Us‘ web page, a summary of the Services given by you, and images and videos if any (” Website Details“). 

As part of the on-boarding procedure: 

Company recognise as well as agree that they will certainly go through a formal History Confirmation treatment by our designated Verification Executive to validate as well as validate the Provider’s legitimacy, reliability, credibility, suitability and health and fitness for a particular function. The Confirmation Exec will accumulate as well as do a full check of the documents of the Company (s) and also their Business or Business (” Business Information”) using telephone and also in-person meeting. For such a procedure, you will certainly be needed to provide the adhering to documents regarding the Company: 

  • Firm Owner’s Aadhaar Card 
  • Business owner pan Card 
  • GST Enrollment Certification
  •  Business Address Evidence (any among Rental Agreement, Power Costs, Telephone Costs). 
  • Voter ID, Driving Permit, and Ticket (optional documents relying on the needs of Asknavigator). 
  • In case the Owner remains in a different location from the Area of the Company, we will certainly require the Aadhaar Card of the individual handling the operations of the Company and the Aadhaar Card of the Owner. 

Inattention to the above, the Service Provider specifically agrees and consents to the following. 

  • Service Provider will certainly not hold any argument to the Confirmation Exec or to Asknavigator to send the Company Information for Background Confirmation. 
  • The Company acknowledges and approves that the Company Info equipped by them is, in fact, real and also accurate. 
  • Provider licenses and also approves Asknavigator and our Confirmation Executive, the right to keep digital duplicates of the Firm Details, given to our Verification Executive, for our records and to keep confidentiality. 
  • The Company agrees that Asknavigator can access and utilise the Web site Details relating to their Company to show such InformationInformation in the Asknavigator Web Site and App. 
  • Service Provider recognises that if they desire to eliminate or remove such Web site Info or Company Info from our Website, they may do so by asking for Asknavigator to erase or eliminate their Account, partly or in entire, from the Asknavigator Internet Site and Application. 
  • The Company concurs and accepts that Asknavigator may take suitable activity, in its single and absolute discernment, on occasion that. 
  1. The Provider denies or objects to sending their Firm Info. 
  2. If any of the Company or Internet site InformationInformation supplied is insufficient, inaccurate or false. 
  3. Based on the last outcome of the Background Confirmation. 

Asknavigator also books the right to videotape any of your interactions and conversations you may have with us, either through chat or messaging, emails sent to Asknavigator, or telephone calls to the Asknavigator team, specifically for quality and also training purposes. 

2. Tracking info.

When you access and use our Site and Application, we might get and keep some details regarding your task on our Site and App, which is accumulated instantly from your browser or mobile device (” Monitoring Information”). Such InformationInformation includes your IP address, browser type, tool kind, running system, liked the language, your geographic place making use of GPS, Bluetooth or wireless innovation on your gadget, URL of the web links you click on to, from and also via our Website, including the date, time and duration of clicks, and the areas of our Internet site that you saw. We might also tape the length of your activity on our Web site and the regularity of brows through to our Web site and usage or acquisition of the Services on our Website. 

Such Monitoring Details accumulated concerning your task is generally utilised for Website Analytics, to identify which parts of our Internet site are most such as/ disliked depending on the frequency of visits and also usage by all Customers as well as site visitors of our Internet site, to make sure that we can work with enhancing the Site (or parts of it). Additionally, this Info might be shown by third-party Advertisement Networks (as described below) for marketing objectives to assist appropriate target ads to Users. 

3. Our cookies policy

Asknavigator and its third-party vendors also take advantage of Cookies to accumulate and save your Monitoring Details for the functions mentioned above. 


What is a Cookie?

A cookie is a tiny document that can be sent to your browser, as well as saved on your computer system, mobile, or any other tool when you go to an internet site. This cookie will aid the internet site to keep in mind as well as identify your gadget the next time you see that particular Website. There are various other comparable innovations like pixel tags, clear GIFs, web bugs, internet signs, and others, which function similarly to cookies. Asknavigator refers to cookies and similar innovations, which gather your Monitoring Information, as “Cookies” for this Policy. 

Exactly how do we make use of Cookies? 

We use various kinds of Cookies for the functions as discussed listed below. 

Necessary/ Functional-these cookies are needed for efficient procedures of Asknavigator to supply you with the Providers as required. For instance, they aid us to recognise the type of User you are, Service Customer or Service Provider, and tailor-make our procedures for your requirements.

Performance/ Analytics— These cookies help us examine the Asknavigator Internet Site and App’s efficiency and just how they are utilised, accessed or doing. We utilise such cookies to maintain and continuously improve the Asknavigator Website and its Services. 

Functional— These cookies allow us to operate the Web site and also Provider according to your sort and also disapproval by collecting InformationInformation about your activities and also choices you made when you visited our Internet site previously. 

Targeting Ads— with the help of such cookies, we will be able to far better target ads that may be relevant to you as well as your interests. We may also utilise the Info captured via such cookies to determine the efficiency of such advertisements and regulate the advertisements you get. 

Third-Party— we might enable our Third-Party Provider, vendors, or organisation partners, including advertisement networks, to use Cookies (” Third-Party Cookies”) on the Asknavigator Site for the same purposes as discussed above. Such Third-Party Cookies are governed by the Terms of this Policy in addition to the personal privacy plan or cookies policy of the respective Third-Party internet site or Company. 

Can you disable Cookies? 

Yes. Most internet browsers generally approve cookies by default when you go to any certain Website. Nonetheless, you can alter your web browser settings to accept or decrease cookies or even erase certain cookies. Please note that if you pick to decrease, block or refuse cookies, you may not have the ability to use the Web site and its Services with full freedom, as the Website’s performance might be impaired if cookies are handicapped. 

How will we use your Information?


We accumulate your details, including your Personal Information in addition to Tracking Information, as described above, and also use it for the following objectives. 

  • To better understand your demands and personalise your use of the Asknavigator Website and the Providers offered through the Web site. 
  • Internal documents functions. 
  • To interact with you through messages, emails or any other electronic medium for Service-related functions, consisting of yet not limited to promotional emails or messages to inform you of numerous deals and various other details relating to Asknavigator which you may have an interest in. 
  • To boost, maintain and boost your experience using the Asknavigator Internet site and services made available therein. 
  • To evaluate your use of the Web site, communications with ads, promos and the like, and boost the efficiency of targeting ads to ideal target markets. 
  • To adapt functions and capabilities in the Web site to suit your demands. 
  • To impose the Terms of this Policy and the Terms of Usage to secure the residential or commercial property civil liberties, copyrights, or safety of Asknavigator and its Users.
  • Any other info about you, gathered from third-party sources, will be aggregated and kept in addition to the details we have obtained concerning you through our Site. 
  • As or else specified in this Plan. 

Any adjustments in the future about our use of your formerly collected Information will be updated in our Privacy Policy during that time, and you will be alerted concerning the very same. Your use of our Website, Provider, provided with the Website or sharing of Info after such adjustments are made, will certainly be considered your grant Asknavigator to use your Individual or various other aggregate info according to the terms of the modified Policy. 

To whom will we share your information?

1. Police Authorities.

We may disclose your Details consisting of however not restricted to your name, telephone number, email address, location, Demand history, and also Reviews as well as complaints (if any), (and Company as well as Internet Site Information of Service Providers) if called for to do so, for the following functions. 

  • To police authorities or government officials. 
  1. Abide by a legal process (court order, subpoena or warrant),. 
  2. Cooperate with an examination by law enforcement or governmental authority. 
  3. Any other legal requirement. 
  • if divulgence would potentially alleviate our responsibility in actual or prospective litigation. 
  • To examine, deal with, and protect against scams, protection problems, technological concerns, or other unlawful activities. 
  • To enforce this Policy and our Terms of Usage. 
  • To secure the legal rights and residential property of Asknavigator and any person or entity.

2. Provider 

As soon as you send your ask for a Service, we will certainly share your details with the Company for them to react to your Demand and perform the Services. The Info sent to the Company will include your Request details such as your name, contact number, email address, area of the present home, and the destination. 

3. Third party resources 

To personalise your experience of using our Internet site and improve and maintain our Web site and Provider constantly, we might participate in a contract with third-party vendors or businesses (” Vendors”). We might require you to share your Info and Monitoring Information with such Suppliers that will not get the right to use your details for any purpose other than specifically allowed by Asknavigator. We take preventative measures to make certain that these Vendors do not attempt to determine you by using the Info we offer to them or by accumulating extra InformationInformation concerning you without your approval. 

Nonetheless, if you actively choose to give third-party applications or internet sites with your details when you see their internet sites or ads via Asknavigator, or if you expressly allow them to collect extra Info regarding you when you register for their Services with our Internet site, after that the third-party may be able to determine you were utilising the Info offered to them by Asknavigator. 

In such cases, the collection, use, and security of your details will be controlled by the Personal privacy Plan of such third-party Suppliers and not by Asknavigator. You concur that Asknavigator will not be called to account or responsible for any details you offer to such Vendors or exactly how it is being used.

4. At your demand

We will share your details with other Individuals if you specifically opt in to such sharing or to a specific Customer with whom you request us to reveal your InformationInformation; for instance, if you are not pleased with the Provider that we referred, as well as you want to be described a different Service Provider, in such an event, for forwarding your Request as well as providing you with the required Providers, we might share your Personal Information along with your Demand information with such a Company. 

5. In case of business transfer/Bankruptcy 

Asknavigator may, at any time, broaden, decrease, combine or market business or its assets entirely to a third-party entity (” Follower”). There may be a service transfer or modification in control, either partially or in whole, depending on the procurement of Asknavigator by the Follower. In such scenarios, whether Asknavigator is undertaking a merging, reorganisation, growth, decrease, sale, insolvency, purchase, or transfer of a section or all of its Company or properties, Asknavigator gets the right to share, transfer or market your Info and also any other aggregate details accumulated by us about you, to such a Successor. 

The protection, use, and transfer of your Info will be controlled by the Personal privacy Policy of such a Successor afterwards. Asknavigator may not control over overusing your Info in such a scenario. 


How do we safeguard your info? 

Asknavigator is dedicated to protecting your Info utilising procedural and technological measures to avoid unauthorised accessibility, use or disclosure of your details. We upgrade our Server Software program regularly and comply with present trends of safety and security steps for data defence. However, no safety actions are completely safe and secure, and also, we can not guarantee 100% protection of your Info at any time. 

Expert, who is required to produce a Profile to gain access to and utilise our Site and Application, have to utilise a strong password and not be shown to any third Individual. Asknavigator will certainly use passwords and other essential data encryptions to help secure your Details and Firm Details in your Account versus unapproved accessibility and use. 

Nonetheless, if you pick to share your passwords with others, you will be exclusively in charge of any kind of and all activities taken through your Profile. In case of any type of unauthorised use of your InformationInformation due to stolen, shed, endangered or shared passwords, or any other activity via your Account, Asknavigator will certainly not be accountable or reliant on you whatsoever. 

For how long do we retain your information? 

Asknavigator means only to accumulate your Info as much as required for the objectives for which they are collected. We will retain your details for as long as needed to supply you with the Services described in this Policy. Nonetheless, Asknavigator might also be called for to keep your details to comply with legal and also governing responsibilities, deal with disputes, and impose this Policy and also Regards To Use. The nature of the use of such Info collected or obtained from you will certainly be especially for the needed objects for which it was collected or as specifically mentioned in this Policy. 


How can you access and manage your information?

You can access, upgrade, delete, modify or restrict the means we use any info we have collected and saved concerning you; we will do the call for adjustments or deletion of your Info manually at your Request. If your Info shown on the Site or saved with us has transformed, come to be out-of-date, out-of-date or inaccurate, we urge you to update the same immediately. You might access and also manage your details by. 

We will require substantial recognition and also evidence from you to aid us from another location to validate that you are, in fact, the authorised proprietor of the Info you are asking for to accessibility, update or remove. Only after obtaining such verification we will have the ability to supply you with any details of the details you are asking for, or update, remove or make any sort of changes to the same. 


Weblinks to external site 

Asknavigator might consist of advertisements and other content linking to third-party websites (” Hyperlinks”). We are not responsible for the Links sent by such third parties, and also, placement of such links on our Website does not comprise our endorsement or acknowledgement of such third-party Hyperlinks. 

You concur that Asknavigator offers these Hyperlinks purely for display screen and advertisement purposes and will certainly not be liable to you or any kind of the third party for the details sent by you in such Links. These Hyperlinks are regulated by the Privacy Policy of their respective third-party websites. 

Asknavigator has no control over how these third-party websites gather and process your Info. Thus, you agree that Asknavigator will certainly not be held responsible or be liable for any loss or damage incurred by you due to your use of such Links. You concur that using these links or third-party sites is only your decision and at your danger.